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Privacy Policy

Last Updated: 29th November 2024
We are committed to protecting your privacy. Please read this Privacy Policy carefully before using our services. By using our services, you are accepting and consenting to the practices described in this Privacy Policy.
It may be necessary to update this privacy policy from time to time to meet legal, regulatory, and commercial requirements. Such changes shall become effective as soon as they are posted. Please visit this page from time to time and take note of any changes. Any personal data collected prior to any change will not be affected by the change without your permission.
Table of Contents

About Us

Throughout this document, Mint Finance Limited is referred to as “Mint Finance,” “we,” “us,” or “our.”

Mint Finance is registered in England and Wales under registration number 13853889. Our registered address is: The New Barn, Gawsworth Business Court, Shellow Lane, North Rode, CW12 2FQ. ICO register number is ZB356949.

For the purposes of this Privacy Policy and UK data protection laws, Mint Finance Limited is the data controller responsible for the personal data we collect and process.

Our website and services may contain links to external websites, plug-ins, or applications. If you follow these links or enable these connections, it may allow third parties to gather or share your data. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review their privacy policies when leaving our website.

The Types of Personal Information We Collect

We may collect and process the following types of personal information: 

  • Identity Data: Full name, title, date of birth, and gender. 
  • Contact Data: Address, email address, and phone numbers. 
  • Financial Data: Bank account and payment details. 
  • Technical Data: IP address, browser type and version, time zone settings, geographic location, and other technical data related to your device used to access our website. 
  • Usage Data: Details about how you interact with our website and services. 
  • Marketing and Communications Data: Preferences regarding receiving communications from us and third parties. 

How We Collect and Use Personal Information

Most of the personal data we process is provided directly by you through channels such as email, phone, SMS, social media, or our website when you: 

  • Use our services 
  • Submit an inquiry through our website 
  • Request a callback 
  • Report an issue with our website 
  • File a complaint 
  • Request marketing materials or other information 

We may also gather personal information indirectly in the following ways: 

  • As you navigate our website, we may automatically collect technical data about your equipment and browsing activities using analytics tools like Google Analytics. 
  • We may receive information, including Identity, Contact, and Financial Data, from public sources like Companies House, Electoral Register, third-party service providers, and other publicly available databases. 
  •  Identity and Contact data from data brokers or aggregators with applicable consent. 
  • Contact, Financial and Transaction data from providers of technical, payment and delivery services. 

We use the personal data we collect for the following reasons: 

  • To fulfil our obligations under any contract with you and provide you with our services 
  • To comply with legal or regulatory requirements 
  • To inform you of updates to our services 
  • To provide you with relevant information about our services that you may request or find beneficial 
  • To pursue legitimate business interests, provided your rights and interests do not override these purposes. This may include marketing, statistical analysis, or business development activities. 

Lawful Basis for Processing Personal Information

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases to process your personal data: 

  • Performance of a contract 
  • Compliance with legal obligations 
  • Legitimate interests 
Depending on the specific purpose, we may process your personal data under multiple legal bases. We may contact you via email, phone, post, or social media, and you can opt out of any of these methods by emailing opt-out@mintfinance.co.uk

Sharing Your Personal Data

We may share your personal data with both internal and external third parties where necessary for providing our services or where we have a legitimate business reason to do so. We require these third parties to handle your data securely and in compliance with relevant laws. You can request a list of the third parties we share data with by contacting us at info@mintfinance.co.uk

How We Store Your Personal Information

We store all personal data in compliance with UK GDPR and the Data Protection Act 2018. Any third parties we work with are also required to meet these legal standards. We will only retain your data for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting obligations.
In some cases, we may anonymise your data for research or statistical purposes, allowing us to use it indefinitely without further notice.

Your Data Protection Rights

Under data protection law, you have the following rights: 

  • Right to Access: You can request copies of your personal data. 
  • Right to Rectification: You can ask us to correct inaccurate or incomplete information. 
  • Right to Erasure: You can request the deletion of your data in certain circumstances. 
  • Right to Restriction of Processing: You can ask us to limit the processing of your data in certain situations. 
  • Right to Object: You can object to the processing of your data in specific instances. 
  • Right to Data Portability: You can request that we transfer your data to another organization or directly to you. 
We aim to respond to any requests within one month. For any data-related requests, contact us at info@mintfinance.co.uk.

Cookies

We use cookies to collect data about your device, such as your IP address, operating system, and browser type, to improve your experience on our website. Cookies help us personalise content, speed up navigation, and enhance site performance. You can manage cookie settings in your browser, but this may impact the functionality of our website. For more information see our cookie policy.

How to Complain

If you have concerns about our handling of your data, you can lodge a complaint by contacting us at The New Barn, Gawsworth Business Court, Shellow Lane, North Rode, CW12 2FQ or emailing complaints@mintfinance.co.uk.